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How long does the scent last?
The 180 ml reed diffuser will last up to 3 months and our 500 ml reed diffuser will last up to 7 months.
For optimal enjoyment, turn the sticks once a week.
After how long does the fragrance become expired?
After opening the product will last for 2 years. To optimize fragrance quality, we recommend keeping the product out of direct sunlight.
Are refills available?
For the reed diffusers there is a 500 ml liquid available in each scent
Click here to order the 500 ml refill.
How can I pay?
Visa, Mastercard, Apple Pay, Google Pay and Tabby are our payment methods.
How do I retour a product?
Sent an email to retour@lucinafragrances.com to get a retour form. Once approved, the product will be picked up at your home and brought to our department store.
How do I get my money back?
If you choose to return a product, you will receive a voucher to spend in our store worth the purchase amount.